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Administration and management in criminal justice a service quality approach Jennifer M. Allen, Rajeev Sawhney.
Detalles de publicación: Thousand Oaks, Calif. Sage Publications c2010.Descripción: xvii, 529 p. 23 cmISBN:- 9781412950817 (pbk.)
- 364.068 A4251a 22
- HV7419 .A49 2010
Contenidos:
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Libro | Biblioteca Encarnación Valdés Colección General bev | 364.068 A4251a (Navegar estantería(Abre debajo)) | Disponible | 80000002406075 |
Total de reservas: 0
Descripciones mejoradas de Syndetics:
This textbook addresses all of the specialty areas in criminal justice management, devoting equal time to the unique requirements of each manager in the different branches of the criminal justice system.
Includes bibliographical references and index.
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
Tabla de contenidos provista por Syndetics
- Preface
- Chapter 1 Introduction to Managing and Administering a Criminal Justice Organization
- Chapter 2 Open and Closed Systems
- Chapter 3 Service Quality Approach
- Chapter 4 Environmental Pressures
- Chapter 5 Power, Conflict, and Ethical Issues
- Chapter 6 Motivational Theories
- Chapter 7 Leadership Theories
- Chapter 8 Communication
- Chapter 9 Policing Administration
- Chapter 10 Corrections - Prisons, Jails, Detention Centers
- Chapter 11 Courts and Juvenile Justice
- Chapter 12 Probation and Parole
- Chapter 13 Security Management
- Chapter 14 Measuring Organizational Effectiveness in Service Quality