Encouraging the heart a leader's guide to rewarding and recognizing others James M. Kouzes, Barry Z. Posner.
Series The Jossey-Bass business & management series | Jossey-Bass business & management seriesDetalles de publicación: San Francisco Jossey-Bass c1999.Edición: 1st edDescripción: xx, 201 p. ill. 22 cmISBN:- 0787941840 (alk. paper)
- 658.4/092 21
- HD57.7 .K679 1999
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Libro | Biblioteca Encarnación Valdés Colección General bev | 658.4092 K882e (Navegar estantería(Abre debajo)) | Disponible | 80000002138496 |
Descripciones mejoradas de Syndetics:
This book shows how managers at all levels can use proven strategies to recognize and reward employee accomplishments and continuously inspire extraordinary performances. The authors prove that the most important motivating factor in the workplace is not monetary compensation, but respect and recognition of personal effort.
Includes bibliographical references (p. 177-186) and index.
The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential: Set clear standards -- The second essential: Expect the best -- The third essential: Pay attention -- The fourth essential: Personalize recognition -- The fifth essential: Tell the story -- The sixth essential: Celebrate together -- The seventh essential: Set the example -- Finding your voice -- 150 ways to encourage the heart.
Tabla de contenidos provista por Syndetics
- Introduction(p. xi)
- Part 1
- 1 The Heart of Leadership(p. 3)
- 2 The Seven Essentials of Encouraging(p. 15)
- 3 The Encouragement Index(p. 33)
- Part 2
- 4 The First Essential: Set Clear Standards(p. 45)
- 5 The Second Essential: Expect the Best(p. 61)
- 6 The Third Essential: Pay Attention(p. 73)
- 7 The Fourth Essential: Personalize Recognition(p. 89)
- 8 The Fifth Essential: Tell the Story(p. 99)
- 9 The Sixth Essential: Celebrate Together(p. 113)
- 10 The Seventh Essential: Set the Example(p. 129)
- Part 3
- 11 Finding Your Voice(p. 145)
- 12 150 Ways to Encourage the Heart(p. 151)
- Notes(p. 177)
- Acknowledgments(p. 187)
- The Authors(p. 191)
- Index(p. 193)
Notas de autor provistas por Syndetics
James M. Kouzes is chairman emeritus of the Tom Peters Company and an executive fellow at the Center for Innovation and Entrepreneurship at the Leavey School of Business, Santa Clara UniversityBarry Z. Posner is dean of the Leavey School of Business and professor of leadership at Santa Clara University