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Marketing management analysis, planning, implementation, and control Philip Kotler.

Por: Detalles de publicación: Englewood Cliffs, NJ Prentice Hall 1994.Edición: 8th edDescripción: xxix, 801 p. illISBN:
  • 0137228511
Tema(s): Clasificación CDD:
  • 658.8 19
Clasificación LoC:
  • HF5415.13 .K64 1994
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Libro Biblioteca de Mayagüez Colección General mb HF5415.13 .K64 1994 (Navegar estantería(Abre debajo)) Disponible 50000002084761
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Descripciones mejoradas de Syndetics:

This eighth edition highlights developments and trends in global marketing. It emphasizes teamwork and introduces new perspectives in market planning, offering examples of creative, market-focused and customer-driven action. It also underscores the importance of the new technologies.

Includes bibliographical references and indexes.

Tabla de contenidos provista por Syndetics

  • I Understanding Marketing Management
  • 1 Understanding the Critical Role of Marketing in Organizations and Society
  • 2 Building Customer Satisfaction Through Quality, Service, and Value
  • 3 Laying the Groundwork Through Market-Oriented Strategic Planning
  • 4 Managing the Marketing Process and Marketing Planning
  • II Analyzing Marketing Opportunities
  • 5 Marketing Information Systems and Marketing Research
  • 6 Analyzing the Marketing Environment
  • 7 Analyzing Consumer Markets and Buyer Behavior
  • 8 Analyzing Business Markets and Business Buying Behavior
  • 9 Analyzing Industries and Competitors
  • III Researching and Selecting Target Markets
  • 10 Measuring and Forecasting Market Demand
  • 11 Identifying Market Segments and Selecting Target Markets
  • IV Developing Marketing Strategies
  • 12 Differentiating and Positioning the Market Offer
  • 13 Developing, Testing, and Launching New Products and Services
  • 14 Managing Product Life Cycles and Strategies
  • 15 Designing Marketing Strategies for Market Leaders, Challengers, Followers, and Nichers
  • 16 Designing Strategies for the Global Marketplace
  • V Planning Marketing Programs
  • 17 Managing Products Lines, Brands, and Packaging
  • 18 Managing Service Businesses and Ancillary Services
  • 19 Designing Pricing Strategies and Programs
  • 20 Selecting and Managing Marketing Channels
  • 21 Managing Retailing, Wholesaling, and Physical-Distribution Systems
  • 22 Designing Communication and Promotion-Mix Strategies
  • 23 Designing Effective Advertising Programs
  • 24 Designing Direct-Marketing, Sales-Promotion, and Public- Relations Programs
  • 25 Managing the Salesforce
  • VI Organizing, Implementing, and Controlling Marketing Effort
  • 26 Organizing and Implementing Marketing Programs
  • 27 Evaluating and Controlling Marketing Performance
  • Author Index
  • Company/Brand Index
  • Subject Index
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