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The benefits of reengineering an organization far outweigh the cost-the cost of not changing can mean the very existence of an organization. Reengineering the Organization was written in a systematic way for you-the business professional-to survive today's turbulent times. The book's four-phase, 13-step approach will help you to fully comprehend and implement reengineering systems. Each phase is summarized with specific examples and hands-on activities for ease of learning and understanding. Specific examples of reengineering from major corporations are shown to further illustrate the importance of reengineering in your organization.