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Newstrom, John W.

Supervision managing for results John W. Newstrom. - 10th ed. - New York McGraw-Hill c2013. - xxii,474 p. 25 cm.

Includes index.

Supervisory management -- The supervisor's role in creating a positive workplace -- Planning and problem solving -- Setting goals, making plans, and improving costs -- Problem solving and managing information -- Organizing, staffing, and training -- Organizing an effective department -- Staffing with human resources -- Training and developing employees -- Leading the workforce -- Leadership skills, styles, and qualities -- Effective employee communication -- Motivating employees to perform -- Understanding and motivating people at work -- Counseling and performance management -- Controlling -- Control: monitoring and improving results -- Appraising employee performance -- Contemporary concerns of supervision -- Building groups, managing teams, and resolving conflict -- Managing a diverse workforce -- Employee safety and health, and labor relations.

ISBN: 9780078023170 (alk. paper) 0078023173 (alk. paper)

LCCN: 2011038144

Subjects--Topical Terms:
Personnel management
Supervision of employees

LC Class. No.: HF5549 / .B52 2013

Dewey Class. No.: 658.3/02