Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis.
Goetsch, David L.
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 6th ed. - Upper Saddle River, N.J. : Prentice Hall, c2010. - xvii, 634 p. : ill. ; 29 cm.
Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006.
Includes bibliographical references and index.
9780135019672 0135019672
2008040391
Total quality management
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 6th ed. - Upper Saddle River, N.J. : Prentice Hall, c2010. - xvii, 634 p. : ill. ; 29 cm.
Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006.
Includes bibliographical references and index.
9780135019672 0135019672
2008040391
Total quality management