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Denhardt, Janet Vinzant.

The new public service serving, not steering Janet V. Denhardt and Robert B. Denhardt. - Expanded ed. - Armonk, N.Y. M.E. Sharpe c2007. - xv, 222 p. 24 cm.

Includes bibliographical references (p. 197-211) and index.

Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion.

ISBN: 9780765619983 (cloth : alk. paper)

LCCN: 2006038943

Subjects--Topical Terms:
Public administration
Public administration--United States.

LC Class. No.: JF1351 / .D4495 2007

Dewey Class. No.: 351 / D393n