Creating the customer-driven academic library
Woodward, Jeannette A.
Creating the customer-driven academic library Jeannette Woodward. - Chicago American Library Association 2009. - xi, 194 p. 23 cm.
Includes bibliographical references and index.
Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.
9780838909768 (alk. paper)
2008022360
Academic libraries--United States.
Academic libraries--Public relations.
Academic libraries--Marketing.
Academic libraries--Space utilization--Social aspects.
Public services (Libraries)
Z675.U5 / W78 2009
027.70973 / W899c
Creating the customer-driven academic library Jeannette Woodward. - Chicago American Library Association 2009. - xi, 194 p. 23 cm.
Includes bibliographical references and index.
Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.
9780838909768 (alk. paper)
2008022360
Academic libraries--United States.
Academic libraries--Public relations.
Academic libraries--Marketing.
Academic libraries--Space utilization--Social aspects.
Public services (Libraries)
Z675.U5 / W78 2009
027.70973 / W899c