| 000 | 00657nam a2200229Ia 4500 | ||
|---|---|---|---|
| 001 | 93368 | ||
| 003 | BIBL | ||
| 005 | 20160527205202.0 | ||
| 008 | 720417s1972 nyu b 00000 eng | ||
| 010 | _a 75165200 | ||
| 020 | _a0814452760 | ||
| 049 | _aEVLG | ||
| 050 | 0 |
_aHF5415.5 _b.P7 |
|
| 082 | _a658.8/12 | ||
| 092 |
_a658.812 _bP964 |
||
| 245 | 0 | 0 |
_aProduct service management _cedited by Thomas A. Gannon. |
| 260 | 0 |
_a[New York] _bAmerican Management Association _c[1972] |
|
| 300 |
_a169 p. _c24 cm. |
||
| 504 | _aIncludes bibliographical references. | ||
| 650 | 0 |
_aCustomer service _983492 _2Local |
|
| 700 | 1 | 0 |
_aGannon, Thomas A. _eed. _9226629 _2Local |
| 999 |
_c76384 _d76384 |
||