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| 001 | 5170 | ||
| 003 | BIBL | ||
| 005 | 20160527185206.0 | ||
| 008 | 870901c19881987ilua 00110 eng | ||
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_aHF5415.5 _b.K38 1988 |
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| 100 | 1 | 0 |
_aKatz, Bernard _9241282 _2Local |
| 245 | 1 | 0 |
_aHow to turn customer service into customer sales _cBernard Katz. |
| 260 | 0 |
_aLincolnwood, Ill. _bNTC Business Books _c1988, c1987. |
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| 300 |
_a168 p. _bill. |
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| 500 | _aIncludes index. | ||
| 650 | 0 |
_aCustomer service _983492 _2Local |
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| 650 | 0 |
_aCustomer relations _983490 _2Local |
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