000 02399 a2200301 4500
003 OSt
008 120830s xxu||||gr|||| 00| 0 spa d
020 _a9783031528033
020 _a9783031528026
040 _cDLC
050 4 _aTX911.3 .P4
_bG568 2024
100 _aGiousmpasoglou, Charalampos.
_9302275
_eauthor
245 1 0 _aContemporary hotel industry :
_bA people management perspective /
_cCharalampos Giousmpasoglou and Evangelia Marinakou.
264 1 _aSwitzerland :
_bPalgrave Macmillan,
_c2024.
300 _a1 online resource (235 pages)
336 _2rdacontent
_atext
337 _2rdamedia
_acomputer
338 _2rdacarrier
_aonline resource
490 _aPalgrave Advances in Managing and Marketing Tourism, Hospitality, and Events Series
505 _a1. Introduction -- 2. An Overview of the Hotel Industry -- 3. The Nature of Managerial Work -- 4. Managerial Skills and Competencies -- 5. Leadership -- 6. Human Resources -- 7. Hospitality Management Education -- 8. Diversity and Gender Issues in Hotel Management -- 9. Current Challenges and Future Perspectives.
520 _aThis book provides a detailed account of the global hotel industry with a focus on managerial work and people management. A comprehensive understanding of the managers' work from a people management perspective is essential to the success of hotel operations; however, this is an area that has been under-researched. Based on existing literature and extensive research carried out by the authors over fifteen years, the book explores the different aspects of managerial work in global hotel industry settings and covers topics such as general management, leadership, education and training, skills and competencies, crisis management, and managing diversity. The book's findings suggest that hotel managers should adopt a people-centric management and leadership style while at the same time maintaining operational efficiency. A unique book in terms of scale and depth, it offers useful insights into both theoretical and practical perspectives.
650 0 _aHotel management
_9112525
650 0 _aPersonnel management
_9150030
650 0 _aHospitality industry
_9112472
700 _aMarinakou, Evangelia.
_9302276
_eauthor
856 _uhttps://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=31458385
_yPresione para acceder al libro en lĂ­nea.
942 _c7
_2lcc
999 _c304232
_d304232