000 00926aam a2200289 4500
003 PUCPR
005 20231020090624.0
008 120830s xxu||||gr|||| 00| 0 spa d
020 _a9781735877204
040 _aEVLG
_bspa
_erda
041 _aeng
_heng
049 _aBEV
082 _223
_a658
092 _223
_a658
100 _aAllen, Gemmy
_4author
245 _aManagement: meeting and exceeding customer expectations /
_cGemmy S. Allen.
250 _aTwelfth edition
260 _bWessex Press,
_c2021
_aNew York, New York :
264 _b‎Wessex Press,
_c2021
_aNew York, New York :
300 _a531 pages: color illustrations; tables; graphics;
336 _2rdacontent
_btxt
_atext
337 _2rdamedia
_bn
_aunmediated
338 _2rdacarrier
_bnc
_avolumen
504 _aIncludes bibliogaphical references and index.
650 0 _aManagement
_9249397
942 _c6
_2ddc
_e23
_h658.4
999 _c300655
_d300655