000 03227cam a2200361 i 4500
001 19047811
003 OSt
005 20220323190203.0
008 160408s2017 nju b 001 0 eng
010 _a 2015044448
020 _a9780134149530
020 _a013414953X
040 _aDLC
_beng
_cDLC
_erda
_dDLC
042 _apcc
050 0 0 _aHF5415
_b.K625 2017
082 0 0 _a658.8
_223
100 1 _aArmstrong, Gary
_q(Gary M.),
_eauthor.
245 1 0 _aMarketing :
_ban introduction /
_cGary Armstrong, University of North Carolina, Philip Kotler, Northwestern University.
250 _aThirteenth Edition.
264 1 _aBoston :
_bPearson,
_c[2017]
300 _axxviii, 642 pages :
_billustrations ;
_c28 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
500 _aRevised edition of the authors' Marketing, 2015.
504 _aIncludes bibliographical references (pages 601-621) and indexes.
505 _aPart. 1. Defining marketing and the marketing process -- 1. Marketing : creating customer value and engagement -- 2. Company and marketing strategy: partnering to build customer engagement, value and relationships -- Part 2. Understanding the marketplace and customer value -- 3. Analyzing the marketing environment -- 4. Managing marketing information to gain customer insights -- 5. Understanding consumer and business buyer behavior -- Part 3. Designing a customer value-driven strategy and mix -- 6. Customer value-driven marketing strategy : creating value for target customers -- 7. Products, services, and brands : building customer value -- 8. Developing new products and managing the product life cycle -- 9. Pricing : understanding and capturing customer value -- 10. Marketing channels : delivering customer value -- 11. Retailing and wholesaling -- 12. Engaging consumers and communicating customer value : advertising and public relations -- 13. Personal selling and sales promotion -- 14. Direct, online, social media, and mobile marketing -- Part 4. Extending marketing -- 15. The global marketplace -- 16. Sustainable marketing : social responsibility and ethics -- Appendix 1 company cases -- Appendix 2 marketing plan -- Appendix 3 marketing by the numbers -- Glossary -- References -- Index.
520 _aAn Introduction to the World of Marketing Using a Proven, Practical, and Engaging Approach Marketing: An Introduction shows readers how customer value—creating it and capturing it—drives every effective marketing strategy. Using an organization and learning design that includes real-world examples and information that help bring marketing to life, the text gives readers everything they need to know about marketing in an effective and engaging total learning package. The Thirteenth Edition reflects the latest trends in marketing, including new coverage on online, social media, mobile, and other digital technologies, leaving readers with a richer understanding of basic marketing concepts, strategies, and practices.
650 0 _aMarketing.
700 1 _aKotler, Philip,
_eauthor.
942 _2lcc
_c29
999 _c297800
_d297800