000			02769cam a22003735i 4500
001			20648098
003			OSt
005			20220318130835.0
008			180828s2020 mau 000 0 eng
010			_a 2018956400
020			_a9780357026595
040			_aDLC _beng _erda _cDLC
042			_apcc
050		4	_aHF5718 _b.L44 2020
100	1		_aLehman, Carol M. _eauthor
245	1	0	_aBcom 10 / _cCarol Lehman, Debbie DuFrene, Robyn Walker.
246			_aBusiness Communication
250			_aTenth edition.
263			_a1902
264		1	_aMason, MA : _bCengage Learning, _c2020.
300			_aviii, 327 pages : _billustrations ; _c28 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 315-318) and index.
505			_a1. Establishing a Framework for Business Communication -- 2. Focusing on Interpersonal and Group Communication -- 3. Planning and Decision Making -- 4. Preparing Written Messages -- 5. Communicating Electronically -- 6. Delivering Good- and Neutral-News Messages -- 7. Delivering Bad-News Messages -- 8. Delivering Persuasive Messages -- 9. Understanding the Report Process and Research Methods -- 10. Managing Data and Using Graphics -- 11. Organizing and Preparing Reports and Proposals -- 12. Designing and Delivering Business Presentations -- 13. Preparing Resumes and Application Messages -- 14. Interviewing for a Job and Preparing Employment Messages -- Grammar and Usage Appendix -- Style appendix -- References -- Index.
520			_aBased on continuous research into students’ workflows and preferences, Lehman/DuFrene/Walker's BCOM, 10E from 4LTR Press offers a unique learning experience for mastering business communication today. BCOM, 10E combines an easy-reference, concise printed text with numerous learning features and Chapter Review Cards and an innovative online experience -- all at an affordable price. New for this edition, MindTap digital learning solution powers students from memorization to mastery of business communication skills. You gain complete control of your course with the ability to provide engaging content, to challenge every individual and to build their confidence. BCOM with MindTap also reintroduces Aplia chapter assignments and includes Concept Check Quizzes and Adaptive Test Prep activities. Empower your business communication students to accelerate their progress with BCOM, 10E and MindTap.
650		0	_967219 _aBusiness communication
650		0	_978601 _aCommercial correspondence
650		0	_967279 _aBusiness report writing
700			_989043 _aDuFrene, Deborah Daniel _e1954-
700			_9298970 _aWalker, Robyn. _eauthor
942			_2lcc _c29
999			_c297796 _d297796