000			02794cam a2200421M 4500
001			on1050364321
003			OCoLC
005			20221107164106.0
006			m d
007			cr |||||||||||
008			180903nuuuuuuuuxx o 000 0 eng d
020			_a1574408690 _q(electronic bk.)
020			_a9781574408690 _q(electronic bk.)
035			_a1879699
035			_a(OCoLC)1050364321
040			_aYDX _beng _cYDX _dN$T
049			_aMAIN
050		4	_aZ675 .U5 _bZ538 2018
072		7	_aLAN _x025020 _2bisacsh
082	0	4	_a027.70973 _223
100			_aZlatos, Christy. _9299805 _eauthor
245	1	0	_aProfiles of academic library reference services management / _cby Christy Zlatos.
260			_bPRIMARY RESEARCH GROUP, I.
264		1	_a[No place of publication] : _bPrimary Research Group, _c2018.
300			_a1 online resource (55 pages)
336			_2rdacontent _atext
337			_2rdamedia _acomputer
338			_2rdacarrier _aonline resource
505			_aUniversity of Arizona -- Bowling Green State University -- California State University – Fresno -- Florida Atlantic University -- University of Idaho -- Kaplan University -- Princeton University.
520			_aThe 55-page study profiles the development and management of reference services at seven American institutions of higher education: the University of Arizona, Bowling Green State University, California State University—Fresno, Florida Atlantic University, the University of Idaho, Kaplan University and Princeton University. The study looks at a broad range of issues including but not limited to: the development of special services for international students and distance learning students, the integration of reference services with info technology assistance, tutoring, and other student services, the presentation and orientation of the reference and circulation desks, the appropriate use of student labor and other staffing and labor use issues, the development of “personal librarian programs” and other customization strategies, the proper uses of reference statistics, the integration of virtual and on-site reference services and the marketing of reference services.
590			_aAdded to collection customer.56279.3 - Master record variable field(s) change: 050, 072, 082, 650
650		0	_aAcademic libraries _xReference services _zUnited States.
650		0	_aInformation services _zUnited States.
655		4	_aElectronic books.
856			_uhttps://login.ezproxy.pucpr.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1879699 _yAcceso Remoto
856	4	0	_3EBSCOhost _uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1879699 _yAcceso en el Campus PUCPR
942			_2lcc _c7
999			_c297592 _d297592