000			03718nam a22004813i 4500
001			EBC1964257
003			MiAaPQ
005			20221205174917.0
006			m o d |
007			cr cnu||||||||
008			211129s2015 xx o ||||0 eng d
020			_a9780814436509 _q(electronic bk.)
020			_z9780814436493
035			_a(MiAaPQ)EBC1964257
035			_a(Au-PeEL)EBL1964257
035			_a(CaPaEBR)ebr11020740
035			_a(CaONFJC)MIL728698
035			_a(OCoLC)903489406
040			_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ
050		4	_aHF5549.5 .A83 _b.F568 2015
082	0		_a658.3/14
100	1		_aFinnegan, Richard. _eauthor
245	1	4	_aThe Stay Interview : _bA Manager's Guide to Keeping the Best and Brightest / _cRichard P. Finnegan
264		1	_aNashville : _bAMACOM, _c2015.
264		4	_c©2015.
300			_a1 online resource (94 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
500			_aIncludes index.
505	0		_a1. The Stay Interview -- 2. Preparing to Conduct Stay Interviews -- 3. Four Essential Skills -- 4. Managing the Exchange -- 5. Developing Stay Plans -- 6. Closing and Forecasting -- 7. Avoiding the Thirteen Stay Interview Traps -- 8. Experienced Managers Tell Their Tales -- 9. Based on a True Story -- Index -- About the Author -- Free Sample Chapter from 101 Tough Conversations to Have with Employees by Paul Falcone.
520			_aOf all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation of a seemingly happy and extremely valued employee. It's the cement truck they never saw coming their way--but they could have.This invaluable resource introduces managers to a powerful new engagement and retention tool that they absolutely must begin utilizing ASAP: the stay interview. Smart companies and managers who have realized the importance of being proactive with their employees and not taking anything for granted have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.Written by the retention expert who pioneered the process, The Stay Interview shows managers how to: * Prepare for the stay interview* Anticipate an employee's top issues* Respond to difficult questions* Listen effectively and dig deeper* Craft a detailed and effective stay plan complete with timeline* Assess each employee's level of engagement, predict potential exits, and communicate results to upper managementWhen you have the right people in place, you can't risk losing them. Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview provides the key to saving yourself unnecessary headaches and surprises.
588			_aDescription based on publisher supplied metadata and other sources.
590			_aElectronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
650		0	_aEmployee attitude surveys.
650		0	_aEmployee retention.
655		4	_aElectronic books.
776	0	8	_iPrint version: _aFinnegan, Richard _tThe Stay Interview _dNashville : AMACOM,c2015 _z9780814436493
797	2		_aProQuest (Firm)
856			_uhttps://login.ezproxy.pucpr.edu/login?url=https://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=1964257 _yAcceso Remoto
856	4	0	_uhttps://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=1964257 _yAcceso en el Campus PUCPR
942			_2lcc _c7
999			_c296944 _d296944