000 02891nam a22003735i 4500
001 20605877
003 OSt
005 20211007200050.0
008 180730s2020 nyu 000 0 eng
010 _a 2018953405
020 _a9780357108291
040 _aDLC
_beng
_erda
_cDLC
042 _apcc
050 0 4 _aTK7887
_b.A53 2020
100 1 _aAndrews, Jean.
_eauthor
245 1 0 _aCompTIA :
_bA+ guide to IT technical support /
_cJean Andrews, Joy Dark, Jill West.
246 _aA+ guide to IT technical suppor
250 _aTenth edition.
264 1 _aNew York, NY :
_bCengage,
_c2020.
300 _aLI, 1161 pages :
_billustrations ;
_c27 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
500 _aIncludes indexes.
505 _a1. Taking a Computer Apart and Putting It Back Together -- 2. All About Motherboards -- 3. Processors and Memory -- 4. Power Supplies and Troubleshooting Computer Problems -- 5. Hard Drives and Other Storage Devices -- 6. Supporting I/O Devices -- 7. Setting up a Local Network -- 8. Network Infrastructure and Troubleshooting -- 9. Supporting Mobile Devices -- 10. Customizing Systems, Virtualization Networks, and Managing Printers -- 11. Comparing Operating Systems and User Experience -- 12. Installing Operating Systems -- 13. Maintaining Windows -- 14. Optimizing Windows -- 15. Troubleshooting Windows Startup -- 16. Securing Windows Resources -- 17. Security Strategies -- 18. Linux and MacOS -- Appendix A: Safety Procedures and Environmental Concerns -- Appendix B: Entry Points for Startup Processes -- Appendix C: CompTIA A+ Acronyms.
520 _aAndrews/Dark/West's A+ GUIDE TO IT TECHNICAL SUPPORT, 10TH EDITION prepares students with the technical skills to support desktop and laptop computers as well as mobile devices. Readers master the knowledge and skills today's IT professionals need while preparing to take the CompTIA A+ exams. The authors introduce key fundamentals as well as the latest technology, techniques and industry standards in IT technical support, using CompTIA A+ exam objectives as a framework. This edition covers all CompTIA A+ 220-1001 and A+220-1002 exam objectives. Students examine the most current hardware, security, Active Directory, virtualization, cloud computing, operational procedures, troubleshooting and mobile devices. MindTap online resources, online labs and CourseNotes are also available.
650 0 _9298720
_aElectronic data processing personnel
_xCertification
650 0 _9136054
_aMicrocomputers
_xMaintenance and repair
_v Examinations
_vStudy guides
650 0 _979137
_aComputer software.
_vExaminations
_vStudy guides
650 0 _979118
_aComputer technicians
_vExaminations
_vStudy guides
700 _9298721
_aDark, Joy.
_eauthor
700 _9298722
_aWest, Jill.
_eauthor
942 _2lcc
_c29
999 _c296212
_d296212