| 000 | 01015nam a2200325 a 4500 | ||
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| 003 | PUCPR | ||
| 005 | 20210526161437.0 | ||
| 008 | 981015s1999 nyua 000 0 eng | ||
| 010 | _a 98033346 | ||
| 020 | _a0670883395 | ||
| 035 | _aocm40200290 | ||
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| 100 | 1 |
_aStone, Douglas _9298235 |
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_aDifficult conversations : _bhow to discuss what matters most / _cDouglas Stone, Bruce Patton, Sheila Heen. |
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_aNew York, N.Y. : _bViking, _c1999. |
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_axxi, 250 p. : _bill. ; _c24 cm. |
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_2rdamedia _bn |
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_aInterpersonal communication _9115778 |
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_aPatton, Bruce _944966 |
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_aHeen, Sheila _9298236 |
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