000			02151 a2200265 4500
999			_c286809 _d286809
003			OSt
008			190909s2018 a|||go|||| 001 0 eng d
020			_a9781574408690
020			_a9781574405392
040			_aEVLG _bspa _erda _cost
050	0	4	_aZ711 _b.Z538 2018
100			_aZlatos, Christy _eauthor
245			_aProfiles of academic library reference services management / _cChristy Slatos. _h[electronic resource]
260			_a[Place of distribution not identified] _bPrimary Research Group, _c2018.
300			_a55 pages ;
336			_2rdacontent _btxt _atext
337			_2rdamedia _acomputer
338			_2rdacarrier _aonline resource
504			_aIncludes bibliographical references.
505			_aUniversity of Arizona -- Bowling Green State University -- California State University – Fresno -- Florida Atlantic University -- University of Idaho -- Kaplan University -- Princeton University.
520			_aThe 55-page study profiles the development and management of reference services at seven American institutions of higher education: the University of Arizona, Bowling Green State University, California State University—Fresno, Florida Atlantic University, the University of Idaho, Kaplan University and Princeton University. The study looks at a broad range of issues including but not limited to: the development of special services for international students and distance learning students, the integration of reference services with info technology assistance, tutoring, and other student services, the presentation and orientation of the reference and circulation desks, the appropriate use of student labor and other staffing and labor use issues, the development of “personal librarian programs” and other customization strategies, the proper uses of reference statistics, the integration of virtual and on-site reference services and the marketing of reference services.
650		0	_948690 _aAcademic libraries _xReference Services _zUnited States
856			_uhttp://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1879699&site=ehost-live _zOprima para acceder Libro en Línea.
942			_c7 _2lcc