000 01102nam a2200337Ia 4500
999 _c273957
_d273957
001 264211
003 pucpr
005 20180831145412.0
008 180831s2008 ohua b 001 0 eng
010 _a 2007923260
020 _a9780324568370
040 _aDLC
_cDLC
_bspa
_erda
049 _aPUXA
050 0 0 _aHD31
_b.P55 2002
082 0 0 _a658.4
092 _a658.4
_bP7371m9
100 1 _aPlunkett, W. Richard
_q(Warren Richard)
_9151836
245 1 0 _aManagement :
_bmeeting and exceeding customer expectations /
_cWarren R. Plunkett, Raymond F. Attner, Gemmy S. Allen.
250 _aNinth edition
264 _aMason, OH :
_bThomson/South-Western,
_c©2008
300 _axxix, 704 pages :
_billustrations (some col.) ;
_c26 cm.
336 _2rdacontent
_btxt
337 _2rdamedia
_bn
338 _2rdacarrier
_bnc
500 _aESTE LIBRO INCLUYE UN DISCO
504 _aIncludes bibliographical references and index.
650 0 _aManagement
_2Local
_9130118
700 1 _aAttner, Raymond F.
_955871
700 1 _aAllen, Gemmy.
_951027
942 _2ddc
_c6
_h658.4