000			01445nam a2200277Ia 4500
001			312576
005			20181009022715.0
008			130221s2011 cau b 001 0 eng
010			_a 2011010354
020			_a9781598848229 (alk. paper)
020			_a9781598848236 (ebook)
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aZ711 _b.K57 2011
082	0	0	_a025.52 _bK723r _222
100	1		_aKnoer, Susan. _9242640 _2Local
245	1	4	_aThe reference interview today _cSusan Knoer.
260			_aSanta Barbara, Calif. _bLibraries Unlimited _cc2011.
300			_axiii, 138 p. _c24 cm.
490	0		_aThe Libraries Unlimited library management collection
504			_aIncludes bibliographical references and index.
505	0		_aReference face-to-face -- Special patrons and questions -- Cultural differences -- Live online: chat, push, and co-browsing -- Short bursts: tweets, text, and the next big thing -- Asynchronous reference -- Your abilities with disabilities -- Virtual reference in Second life and virtual worlds -- From theory to practice: new librarians and paraprofessionals -- Special libraries: law, medical, corporate, private and archives -- I'm asking for my child, friend, parent, boss.
650		0	_aReference librarians _xEffect of technological innovations on. _9157763 _2Local
650		0	_aElectronic reference services Libraries _991216 _2Local
650		0	_aReference services (Libraries) _2Local _9157770
999			_c230418 _d230418