000 00663nam a2200217Ia 4500
001 312030
005 20160527190630.0
008 130201s2008 nyu 1 0 eng
010 _a2007032467
020 _a9780073377834
020 _a007337783X
049 _aArecibo Biblioteca
092 0 _a658.5
_bF562s6
100 0 0 _aFitzsimmons, James A.
_997010
_2Local
245 1 0 _aService management
_boperations, strategy, information technology
_cJames A.
250 _a6th ed.
260 _aNew York, NY
_bMcGraw Hill/Irwin
_c2008
300 _a537 p.
_bill.
_c28 cm.
500 _aIncludes index.
650 0 _aService industries - - Management.
_9276134
_2Local
999 _c229928
_d229928