000			02190nam a2200301Ia 4500
001			311265
005			20210506062808.0
007			co |g|||||||||
008			121214s2012 flua b 001 0 eng
010			_a 2011031718
020			_a9781439828076 (hardcover : alk. paper)
020			_a1439828075 (hardcover : alk. paper)
035			_a(OCoLC)ocn436030514
040			_aDLC _cDLC _dYDX _dBTCTA _dYDXCP _dBWX _dORX _dCDX _dDLC
042			_apcc
050	0	0	_aHF5549.5.M5 _bB67 2012
082	0	0	_a658.3008 _bB7372c _223
100	1		_aBorrego, Espiridion Albert _9203585 _2Local
245	1	0	_aCultural competence for public managers _bmanaging diversity in today's world _cEspiridion Borrego, Richard Greggory Johnson III.
260			_aBoca Raton, FL _bCRC Press _cc2012.
300			_axix, 394 p. _bill. _c25 cm. _e1 DVD (4 3/4 in.)
504			_aIncludes bibliographical references p. 365-379) and index.
505	0		_aIntroduction to cultural competence : do I really need to be culturally competent? -- Why cultural competence is important -- How globalization and immigration are changing the world -- Defining cultural competence for public managers -- Cultural competencies -- Cultural competence for executives, managers, supervisors, and employees -- Experiences from successful multicultural and diversity programs -- Cultural competencies for executives -- Cultural competencies for middle managers and supervisors -- Cultural competencies for employees -- Building the culturally competent organization -- Establishing the organizational cultural competence framework -- Human resource management and cultural competence -- Using cultural competence to develop international collaborations -- Cases in cultural competence -- Cultural competence in health care -- Cultural competence in higher education -- Resolving diffi cult employee issues -- The human resource office : the last resort -- Where do we go from here? -- What the future holds : more change.
650		0	_aDiversity in the workplace _987477 _2Local
650		0	_aPublic administration _9154857
650		0	_aPersonnel management _9150030 _2Local
700	1		_aJohnson, Richard Greggory. _9240113 _2Local
999			_c229260 _d229260