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| 008 | 031117s2009 mauad frbi 1 0 spa | ||
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| 049 | _aMayagüez | ||
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_aHD 9980.5 _b.Z4518 2009 |
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_aMarketing de servicios _cValarie A. Zeithaml,Marie Jo Bitner,Dwayne D. Gremler;rev. técnica Juan Pablo Calderón Dávalos,Irma López Espinosa. |
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_aMéxico _bMcGraw-Hill _c2009. |
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| 250 | _a5th ed. | ||
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