000 01039nam a2200265Ia 4500
001 304948
005 20210506062828.0
008 111107s2011 sp fr 000 0 spa
020 _a9788492956579
049 _aMayaguez
090 _aHD 5650
_b.N37518 2011
100 1 _aNayar, Vineet
_9257781
_2Local
245 1 0 _aPrimero, los empleados los clientes después
_bcomo trnasformar de arriba a abajo la gestión empresarial convencional
_cVineet Nayar; [traducción, Emili Atmetlla]..
260 _aBarcelona
_bProfit
_c2011.
300 _a175 p.
490 0 _aHarvard Business. Management
504 _aIncludes bibliographical references .
590 _aeigm 11/2011
500 _aTranslation of: Employees first, customers second : turning conventional management upside down.
650 0 0 _aManagement
_xEmployee participation.
_9130118
_2Local
650 0 _aCustomer relations
_983490
_2Local
650 0 0 _aOrganizational change
_9145543
650 0 0 _980942
_aCorporate culture
_2Local
700 1 0 _aAtmella, Emili.
_9198169
_2Local
999 _c223478
_d223478