| 000 | 01356nam a2200313Ia 4500 | ||
|---|---|---|---|
| 001 | 299667 | ||
| 005 | 20230519142900.0 | ||
| 008 | 090708s2009 caua b 001 0 eng | ||
| 010 | _a 2009026359 | ||
| 020 | _a9781591588757 (pbk : alk. paper) | ||
| 020 | _a1591588758 (pbk : alk. paper) | ||
| 035 | _a(OCoLC)ocn320193394 | ||
| 040 |
_aDLC _cDLC _dYDX _dDLC |
||
| 043 | _an-us--- | ||
| 050 | 0 | 0 |
_aZ731 _b.M339 2009 |
| 082 | 0 | 0 |
_a027.473 _bM4381c _222 |
| 100 | 1 |
_aMatthews, Joseph R. _9251340 _2Local |
|
| 245 | 1 | 4 |
_aThe customer-focused library _bre-inventing the library from the outside-in _cJoseph R. Matthews. |
| 260 |
_aSanta Barbara, Calif. _bLibraries Unlimited _cc2009. |
||
| 300 |
_axviii, 95 p. _bill. _c26 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aTraditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition. | |
| 650 | 0 |
_aPublic libraries _zUnited States. _9154911 _2Local |
|
| 650 | 0 |
_aOrganizational change _9145543 |
|
| 650 | 0 |
_aLibraries _xMarketing. _9125760 _2Local |
|
| 650 | 0 |
_aLibraries and community _9125765 _2Local |
|
| 650 | 0 |
_aLibrary users _9125900 _2Local |
|
| 650 | 0 |
_aPublic services (Libraries) _9154944 |
|
| 999 |
_c218581 _d218581 |
||