000 01090nam a2200277Ia 4500
001 297183
003 OCoLC
005 20160527203342.0
008 091210s2010 ilu 001 0 eng
010 _a2009052275
020 _a9781604427783
020 _a1604427787
035 _a(OCoLC)489446224
_z(OCoLC)567020844
040 _aPUCPR
049 _acicg
050 0 0 _aKF 5423
_b.H69 2010
082 0 0 _a342.73/0667
_222
100 1 _aHoward, Charles L.
_9236419
_2Local
245 1 4 _aThe organizational ombudsman
_borigins, roles, and operations : a legal guide
_cby Charles L. Howard.
260 _aChicago
_bAmerican Bar Association
_cc2010.
300 _axxix, 643 p.
_c22 cm.
500 _aIncludes index.
505 0 _aWhat is an organizational ombuds? -- Why should organizations create ombuds programs? -- How can ombuds' confidentiality be protected? -- What else would be helpful for an organizational ombuds to know?
504 _aIncludes bibliographical references and index.
650 0 _aOmbudspersons
_xLegal status, laws, etc.
_zUnited States.
_9260105
_2Local
999 _c216305
_d216305