| 000 | 00862nam a2200265Ia 4500 | ||
|---|---|---|---|
| 001 | 296533 | ||
| 003 | BIBL | ||
| 005 | 20160527203248.0 | ||
| 008 | 100722s2010 njua b 001 0 eng | ||
| 020 | _a9780135063972 | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 050 | 0 | 0 |
_aHF5415.5 _b.T513 1998 |
| 082 | 0 | 0 |
_a658.8/12 _221 |
| 100 | 1 |
_aTimm, Paul R. _9179893 _2Local |
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| 245 | 1 | 0 |
_aCustomer service _bcareer success through customer satisfaction _cPaul R. Timm. |
| 260 |
_aUpper Saddle River, NJ _bPrentice Hall _cc2010. |
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| 250 | _a5 th ed. | ||
| 300 |
_axxii, 226 p. _bill. _c23 cm. |
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| 590 | _aEIGM 04/2010 | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer services _983493 _2Local |
|
| 650 | 0 |
_aSuccess in business _9175661 _2Local |
|
| 650 | 0 |
_aCustomer relations _983490 _2Local |
|
| 650 | 0 |
_aConsumer satisfaction _979985 _2Local |
|
| 999 |
_c215784 _d215784 |
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