000 01280nam a2200253Ia 4500
001 295957
005 20210506063008.0
008 090918s2010 cau b 001 0 eng
010 _a 2009037022
020 _a9781412950817 (pbk.)
040 _aDLC
_cDLC
_dDLC
050 0 0 _aHV7419
_b.A49 2010
082 0 0 _a364.068
_bA4251a
_222
100 1 _aAllen, Jennifer M.
_9194812
_2Local
245 1 0 _aAdministration and management in criminal justice
_ba service quality approach
_cJennifer M. Allen, Rajeev Sawhney.
260 _aThousand Oaks, Calif.
_bSage Publications
_cc2010.
300 _axvii, 529 p.
_c23 cm.
504 _aIncludes bibliographical references and index.
505 0 _aDefining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
650 0 _aCriminal justice, Administration of
_2Local
_982135
650 0 _aPolice administration
_9152073
_2Local
650 0 _aLeadership
_9124046
700 1 _aSawhney, Rajeev.
_9274191
_2Local
999 _c215273
_d215273