000 01844nam a22003377a 4500
999 _c215127
_d215127
003 pucpr
005 20190809111308.0
008 030910s2003 maua bi 001 0 eng
010 _a 2002011666
020 _a1578518265
_qalk. paper
020 _a9781578518265
040 _apucpr
_cpucpr
_dpucpr
_beng
_erda
042 _apcc
049 _aCARIBET
050 0 0 _aHF5415.32
_bZ35 2003
082 0 0 _a658.8/342
_221
100 1 _aZaltman, Gerald,
_9191691
245 1 0 _aHow customers think
_bessential insights into the mind of the market
_cGerald Zaltman.
_htxt
264 _aBoston, Massachusetts
_bHarvard Business School Press
_c2003
300 _axxii, 323 p.
_bill.
_c25 cm.
_fbook
336 _2rdacontent
_btxt
_atext
337 _2rdamedia
_bn
_aunmediaded
338 _2rdacarrier
_bnc
_avolume
504 _aIncludes bibliographical references (p. 291-310) and index.
505 0 _aPart I : Preparing for an expedition -- A voyage from the familiar -- A voyage to new frontiers -- Part II : Understanding the mind of the market -- Illuminating the mind : consumers' cognitive unconscious -- Interviewing the mind/brain : Metaphor elicitation : appendix -- Interviewing the mind/brain : Response latency and neuroimaging -- Come to think of it -- Reading the mind of the market : using consensus maps -- Memory's fragile power -- Memory, metaphor, and stories -- Stories and brands -- Part III : Thinking differently and deeply -- Crowbars for creative thinking -- Quality questions beget quality answers -- Launching a new mind-set.
650 0 _aConsumer behavior
_xPsychological aspects.
_979972
_2Local
650 0 _981919
_aCreative thinking
_2Local
650 0 _aMarketing
_xPsychological aspects.
_9131165
_2Local
650 0 _aConsumers
_xPsychology.
_979988
_2Local
942 _c6
_hHF5415.32
_2lcc
_kGeneral
_mZ35 2003