| 000 | 01178nam a2200313Ia 4500 | ||
|---|---|---|---|
| 001 | 286082 | ||
| 003 | OCoLC | ||
| 005 | 20210506062856.0 | ||
| 008 | 070725s2008 ilua b 001 0 eng | ||
| 010 | _a 2007030710 | ||
| 020 | _a9780838909522 (alk. paper) | ||
| 020 | _a0838909523 (alk. paper) | ||
| 035 | _a(OCoLC)157023432 | ||
| 040 |
_aDLC _cDLC _dYDXCP _dBTCTA _dBAKER _dC#P _dBWX |
||
| 043 | _an-us--- | ||
| 049 | _aPUXA | ||
| 050 | 0 | 0 |
_aZ678 _b.L345 2008 |
| 082 | 0 | 0 |
_a025.1 _bL374q _222 |
| 100 | 1 |
_aLaughlin, Sara _2Local _9123604 |
|
| 245 | 1 | 4 |
_aThe quality library _ba guide to staff-driven improvement, better efficiency, and happier customers _cSara Laughlin and Ray W. Wilson. |
| 260 |
_aChicago _bAmerican Library Association _c2008. |
||
| 300 |
_axiv, 144 p. _bill. _c28 cm. |
||
| 504 | _aIncludes bibliographical references (p. 137-139) and index. | ||
| 650 | 0 |
_aLibrary Administration _zUnited States. _2Local _9125797 |
|
| 650 | 0 |
_aCustomer services _zUnited States. _2Local _983493 |
|
| 650 | 0 |
_aLibrary planning _zUnited States. _2Local _9125879 |
|
| 650 | 0 |
_aTotal quality management _zUnited States. _9180799 |
|
| 700 | 1 |
_aWilson, Ray W. _2Local _9189619 |
|
| 999 |
_c206621 _d206621 |
||