000 00966nam a2200289Ia 4500
001 277552
003 OCoLC
005 20210506062855.0
008 030909s2003 enk b 000 0 eng
010 _a 2003049542
020 _a0762310464 (acid-free paper)
040 _aDLC
_cDLC
_dBAKER
042 _apcc
049 _aPUXA
050 0 0 _aHF5415.13
_b.E895 2003
082 0 0 _a658.8
_bE9212
_222
245 0 0 _aEvaluating marketing actions and outcomes
_cedited by Arch G. Woodside.
260 _aOxford
_bElsevier
_c2003.
300 _aviii, 663 p.
_c24 cm.
490 0 _aAdvances in business marketing & purchasing
_vv. 12
_2Local
_949467
504 _aIncludes bibliographical references.
650 0 _aMarketing
_xManagement.
_2Local
_9131165
650 0 _aOrganizational effectiveness
_2Local
_9145547
650 0 _aTotal quality management
_9180799
650 0 _aCustomer relations
_xManagement.
_2Local
_983490
700 1 _aWoodside, Arch G.
_2Local
_9190517
999 _c199363
_d199363