000			01917nam a2200337Ia 4500
001			277422
003			OCoLC
005			20160527195257.0
008			990427s2000 caua b 000 0 eng
010			_a 99006430
020			_a0787948039 (acid-free paper)
040			_aDLC _cDLC _dC#P _dQP9 _dUBA _dBAKER _dDNJ
049			_aPUXA
050	0	4	_aHD69.C6 _bB57 2000
092	0	0	_a001.02373 _bB6515f2 _221
096			_aHD 69 .C6 _bB651f 2000
100	1		_aBlock, Peter. _2Local _963188
245	1	0	_aFlawless consulting _ba guide to getting your expertise used _cPeter Block ; illustrated by Janis Nowlan.
250			_a2nd ed.
260			_aSan Francisco _bJossey-Bass/Pfeiffer _cc2000.
300			_axxvii, 371 p. _bill. _c24 cm.
504			_aIncludes bibliographical references (p. 368-370).
505	0		_aA consultant by any other name -- Techniques are not enough -- Flawless consulting -- Contracting overview -- The contracting meeting -- The agonies of contracting -- The internal consultant -- Understanding resistance -- Dealing with resistance -- From diagnosis to discovery -- Getting the data -- Whole-system discovery -- Preparing for feedback -- Managing the feedback meeting -- Implementation -- Strategies for engagement -- Some tools for engagement -- Ethics and the shadow side of consulting -- The heart of the matter -- Another checklist you can use.
650		0	_aBusiness consultants _2Local _967222
650		7	_aConsultoria estatística. _2larpcal _2Local _979965
650		2	_aOrganization and administration. _vPopular Works. _2Local _9145526
650		2	_aConsultants _vPopular Works. _2Local _979954
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/wiley043/99006430.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/wiley036/99006430.html
856	4		_3Table of Contents _uhttp://www.loc.gov/catdir/toc/onix07/99006430.html
999			_c199242 _d199242