000			02151nam a2200301Ia 4500
001			275953
003			OCoLC
005			20200204102304.0
008			041022s2006 njua b 000 0 eng
010			_a 2004060052
020			_a0131700758 (pbk.)
040			_aDLC _cDLC _dYDX _dCCS _dBAKER
042			_apcc
043			_an-us---
049			_aPUXA
050	0	0	_aTX911.5 _b.C37 2006
082	0	0	_a647.94/071/073 _222
092	0		_a647.94071 _bC3382
245	0	0	_aCases in hospitality and tourism management _cedited by Robert M. O'Halloran, Ken Jarvis, Amy Allen-Chabot.
260			_aUpper Saddle River, N.J. _bPearson/Prentice Hall _cc2006.
300			_aix, 117 p. _bill. _c24 cm.
504			_aIncludes bibliographical references.
505	0		_aMenu extensions in a fast food operation -- The waitress with a nose ring -- Menu changes resulting from food delivery shortages -- The case of the excessively busy line cook -- The redesign of a school cafeteria -- The employee whose personal habits defy sanitation guidelines -- Marketing ingenuity and product development -- Vending opportunities -- The buses are coming! A management planning case study -- Rebidding the contract -- Leadership expectations at the Benson Hotel -- Labor productivity: a hotel case study -- Partnership marketing: the Forte Hotels exemplar -- Hotel recruitment in a rural environment: making lemonade from lemons -- Franchise services evaluation -- The Madison Hotel in Memphis: a case study in the creation and development of a boutique hotel -- A fresh start at the Rainbow Golf Resort -- Blue Thistle Country Club -- Work morale and motivation -- The Adirondacks: human and nature tourism partnership -- Developing Jordanian tourism products and services -- Mount Evans scenic byway: is it being loved to death? Or is this a business opportunity? -- Border tourism synergies in the north country: New York and Quebec.
650		0	_aHospitality industry _xStudy and teaching _zUnited States. _2Local _9112472
700	1		_aO'Halloran, Robert M. _2Local _9144607
700	1		_aAllen-Chabot, Amy, _d1958- _2Local _951094
700	1		_aJarvis, Ken. _2Local _9116984
999			_c198022 _d198022