| 000 | 01009nam a2200277Ia 4500 | ||
|---|---|---|---|
| 001 | 264211 | ||
| 003 | OCoLC | ||
| 005 | 20160527193103.0 | ||
| 008 | 010516s2002 ohua b 001 0 eng | ||
| 010 | _a 2001034494 | ||
| 020 | _a0324027257 (alk. paper) | ||
| 040 |
_aDLC _cDLC |
||
| 049 |
_aPUXA _bev ab |
||
| 050 | 0 | 0 |
_aHD31 _b.P55 2002 |
| 082 | 0 | 0 |
_a658.4 _bP7371m7 _221 |
| 100 | 1 |
_aPlunkett, W. Richard _q(Warren Richard) _2Local _9151836 |
|
| 245 | 1 | 0 |
_aManagement _bmeeting and exceeding customer expectations _cWarren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. |
| 250 | _a7th ed. | ||
| 260 |
_aCincinnati, Ohio _bSouth-Western/Thomson Learning _cc2002. |
||
| 300 |
_axxviii, 797 p. _bill. (some col.) _c26 cm. _e1 computer optical disc (4 3/4 in.) |
||
| 500 | _aESTE LIBRO INCLUYE UN DISCO | ||
| 504 | _aIncludes bibliographical references (p. 747-777) and index. | ||
| 650 | 0 |
_aManagement _2Local _9130118 |
|
| 700 | 1 |
_aAttner, Raymond F. _2Local _955871 |
|
| 700 | 1 |
_aAllen, Gemmy. _2Local _951027 |
|
| 999 |
_c190446 _d190446 |
||