000			01574nam a2200289Ia 4500
001			262224
003			OCoLC
005			20230519142900.0
008			030502s2003 ilu 000 0 eng
010			_a 2003010087
020			_a0838908608 (pbk.) _c34.20
040			_aDLC _cDLC
049			_aPUXA _bev
050	0	0	_aZ674.75.I58 _bJ87 2003
082	0	0	_a025.5/24 _221
092	0		_221 _a025.524 _bJ958h
100	1		_aJurewicz, Lynn. _2Local _9118644
245	1	0	_aHigh tech, high touch _blibrary customer service through technology _cby Lynn Jurewicz and Todd Cutler.
260			_aChicago _bAmerican Library Association _c2003.
300			_aviii, 142 p. _bill. _c25 cm.
505	0		_aLibraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- Online meeting room reservations -- Portals, gateways & directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Standalone services : bookmarklets, proxy servers, and electronic reference -- Marketing Web-based library services.
650		0	_aLibraries and the Internet. _2Local _9125789
650		0	_aLibrary Web sites _2Local _9125901
650		0	_aCustomer services _xTechnological innovations. _2Local _983493
650		0	_aPublic services (Libraries) _xTechnological innovations. _9154944
700	1		_aCutler, Todd. _2Local _983509
999			_c188855 _d188855