000 01229nam a2200325Ia 4500
001 256543
003 OCoLC
005 20160527191049.0
008 020606s2001 sp d b 001 0 spa d
020 _z8449211020 (pbk. : t. p. verso)
_c30.95
020 _a8449311020 (pbk. : p. [4] of cover)
040 _aPNX
_cPNX
041 1 _aspa
_hfre
049 _aPUXA
_bab
082 0 4 _a658.8
_bL524f E
_221
100 1 _aLehu, Jean-Marc
_2Local
_9124649
240 1 0 _aFidélisation - client.
_lSpanish
245 1 0 _aFidelizar al cliente
_bmarketing, Internet e imagen de marca
_cJean-Marc Lehu ; traducción de Patrick Ducher.
246 3 0 _aMarketing, Internet e imagen de marca
260 _aBarcelona
_bPaidós
_cc2001.
300 _a379 p.
_bcharts
_c22 cm.
500 _aTranslation of: Fidélisation - client.
504 _aIncludes bibliographical references (p. [331]-360) and index.
650 7 _aRelations avec la clientèle
_xCas, Etudes de.
_2ram
_2Local
_9268516
650 0 _aSales management
_2Local
_9164070
650 0 _aMarketing
_xManagement.
_2Local
_9131165
650 0 _aCommunication in marketing
_2Local
_978740
650 7 _aMarketing relationnel.
_2ram
_2Local
_9131174
700 1 _aDucher, Patrick
_2LEMB
_945313
999 _c184352
_d184352