000			01841nam a2200385Ia 4500
001			256387
003			OCoLC
005			20210506062959.0
008			980921s1999 caua b 001 0 eng
010			_a 98043138
015			_aGB99-20211
020			_a0787941840 (alk. paper)
040			_aDLC _cDLC _dLVB _dUKM _dQP9
049			_aPUXA _bev
050	0	0	_aHD57.7 _b.K679 1999
082	0	0	_a658.4/092 _221
092	0		_221 _a658.4092 _bK882e
100	1		_aKouzes, James M. _2Local _9121379
245	1	0	_aEncouraging the heart _ba leader's guide to rewarding and recognizing others _cJames M. Kouzes, Barry Z. Posner.
250			_a1st ed.
260			_aSan Francisco _bJossey-Bass _cc1999.
300			_axx, 201 p. _bill. _c22 cm.
490		4	_aThe Jossey-Bass business & management series _2Local _9178686
504			_aIncludes bibliographical references (p. 177-186) and index.
505	0		_aThe heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential: Set clear standards -- The second essential: Expect the best -- The third essential: Pay attention -- The fourth essential: Personalize recognition -- The fifth essential: Tell the story -- The sixth essential: Celebrate together -- The seventh essential: Set the example -- Finding your voice -- 150 ways to encourage the heart.
650		0	_aLeadership _9124046
650		0	_aEmployee motivation _2Local _991718
650		0	_aPerformance awards. _2Local _9149729
650		0	_aIncentives in industry _2Local _9114221
650		0	_aExecutive ability _2Local _993988
650		0	_aInterpersonal relations _2Local _9294007
700	1		_9152850 _aPosner, Barry Zane, _d1949- _2Local
830		0	_aJossey-Bass business & management series
856	7		_3Table of contents _uhttp://lcweb.loc.gov/catdir/toc/98-43138.html _2http
999			_c184214 _d184214