| 000 | 00803nam a2200229Ia 4500 | ||
|---|---|---|---|
| 001 | 233077 | ||
| 003 | BIBL | ||
| 005 | 20160527183443.0 | ||
| 008 | 970820s1996 mx b 000 0 spa d | ||
| 020 | _a970101166X | ||
| 035 | _a(OCoLC)37505661 | ||
| 040 |
_aLPU _cLPU |
||
| 049 | _aPUXA | ||
| 100 | 1 |
_aRodriguez, Mauro. _2Local _9161249 |
|
| 245 | 1 | 0 |
_aCreatividad en el servicio _buna estrategia competitiva para Latinoamérica _cMauro Rodríguea Estrada, Ricardo Escobar Borrero. |
| 260 |
_aMéxico, D.F. _bMcGraw-Hill/Interamericana _cc1996. |
||
| 300 |
_a128 p. _c21 cm. |
||
| 504 | _aIncludes bibliographical references (p. 118) | ||
| 650 | 0 |
_aCustomer services _2Local _983493 |
|
| 650 | 0 |
_aIndustrial management _zLatin America. _2Local _9114430 |
|
| 700 | 2 |
_aEscobar Borrero, Ricardo. _2Local _992832 |
|
| 999 |
_c173293 _d173293 |
||