000 00908nam a2200277Ia 4500
001 232966
003 BIBL
005 20210506062957.0
008 940125s1999 sp 000 0 spa d
020 _a847509788X
035 _a(OCoLC)29678888
040 _aPBR
_cPBR
041 1 _aspa
_heng
049 _aPUXA
092 _a658.812
_bD685c3, E
100 1 _aDonnelly, James H.
_2Local
_988102
240 1 0 _aClose to the customer.
_lSpanish
245 1 0 _aCómo conquistar al cliente
_b25 ideas para lograrlo
_cJames H. Donnelly.
260 _aBarcelona
_bPaidós
_c1999.
300 _ap.
_c22 cm.
500 _aTranslation of: Close to the customer : 25 management tips from the other side of the counter.
650 0 _aCustomer service
_xManagement.
_2Local
_983492
650 0 _aLeadership
_9124046
650 0 _aSupervision of employees
_2Local
_9175990
650 0 _aConsumer satisfaction
_2Local
_979985
999 _c173216
_d173216