000 00906nam a2200277Ia 4500
001 221232
003 BIBL
005 20160527200626.0
008 980415s1998 nyu 000 0 eng
010 _a 98023469
020 _a0812930371
040 _aDLC
_cDLC
050 0 0 _aHF5415.5
_b.S49 1998
082 0 0 _a658.8/12/02854678
_221
100 1 _aSeybold, Patricia B.
_2Local
_9169161
245 1 0 _aCustomers.com
_bhow to create a profitable business strategy for the Internet and beyond
_cPatricia B. Seybold with Ronni T. Marshak.
250 _a1st ed.
260 _aNew York
_bTimes Business
_c1998.
263 _a9811
300 _axx,360 p. cm.
650 0 _aCustomer services
_xCommunication systems.
_2Local
_983493
650 0 _aInternet
_2LEMB
_936519
650 0 _aWorld Wide Web
_2Local
_9190766
650 0 _aInternet marketing
_2Local
_9115752
700 1 _aMarshak, Ronni T.
_2Local
_9131431
999 _c165804
_d165804