| 000 | 00837nam a2200253Ia 4500 | ||
|---|---|---|---|
| 001 | 219482 | ||
| 003 | BIBL | ||
| 005 | 20160527200314.0 | ||
| 008 | 970512s1998 njua b 001 0 eng | ||
| 010 | _a 97014962 | ||
| 020 | _a0135766958 (pbk.) | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 050 | 0 | 0 |
_aHF5415.5 _b.T513 1998 |
| 082 | 0 | 0 |
_a658.8/12 _221 |
| 100 | 1 |
_aTimm, Paul R. _2Local _9179893 |
|
| 245 | 1 | 0 |
_aCustomer service _bcareer success through customer satisfaction _cPaul R. Timm. |
| 260 |
_aUpper Saddle River, NJ _bPrentice Hall _cc1998. |
||
| 300 |
_avi, 215 p. _bill. _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer services _2Local _983493 |
|
| 650 | 0 |
_aSuccess in business _2Local _9175661 |
|
| 650 | 0 |
_aCustomer relations _2Local _983490 |
|
| 650 | 0 |
_aConsumer satisfaction _2Local _979985 |
|
| 999 |
_c164380 _d164380 |
||