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_aAlbrecht, Karl _2Local _950487 |
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_aService within : solving the middle management leadership crisis. _lSpanish |
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_aServicio al cliente interno _bcómo solucionar la crisis de liderazgo en la gerencia intermedia _cKarl Albrecht ; traducción, Irene Cudich de Silberleib. |
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_aBarcelona _bPaidós _c1995. |
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_aPaidos empresa _vv. 7 _2Local _9146789 |
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