000			00532nam a2200193Ia 4500
001			214462
003			BIBL
005			20160527195441.0
008			980129|1998||||nyu|||||||||||||| ||eng|d
020			_a0028020111 _c24.50
092			_a651.7322 _bN338t2
100	0		_aNeal, Dorothy A. _2Local _9141788
245	1	0	_aTelephone techniques _cDorothy Neal.
250			_a2nd ed.
260			_aNew York _bMcGraw-Hill _cc1998.
300			_avi, 148 p. : ill.
500			_aIncludes index.
650		0	_aTelephone in business. _2Local _9177614
999			_c160491 _d160491