| 000 | 00600nam a2200181Ia 4500 | ||
|---|---|---|---|
| 001 | 212314 | ||
| 003 | BIBL | ||
| 005 | 20160527195102.0 | ||
| 008 | 970926|1996||||flu|||||||||||||| ||eng|d | ||
| 020 |
_a1884015832 _c47.50 |
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| 050 | 0 | 0 |
_aHF5415.5 _b.S73 1996 |
| 100 | 0 |
_aStamatis, D.H. _2Local _9173721 |
|
| 245 | 1 | 0 |
_aTotal quality service _bprinciples, practice, and inplemetaion _cD.H. Stamatis. |
| 260 |
_aBoca Raton, Fl _bSt Lucie Press _c1996. |
||
| 300 | _axv;318 p. | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer service _xQuality control. _2Local _983492 |
|
| 999 |
_c158809 _d158809 |
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