| 000 | 00866nam a2200253Ia 4500 | ||
|---|---|---|---|
| 001 | 212002 | ||
| 003 | BIBL | ||
| 005 | 20160527195032.0 | ||
| 008 | 950328s1994 mx a 00010 spa | ||
| 010 | _aupu10000421 | ||
| 020 | _a9682433215 | ||
| 049 | _aCACG | ||
| 082 | 0 | 0 |
_a658.8/12 _220 |
| 092 |
_a658.8 _bM383q _cE |
||
| 100 | 1 |
_aMartin, William B. _2Local _9131798 |
|
| 245 | 1 | 0 |
_aServicios de calidad al cliente _bla cortesía en el trabajo _cWilliam B. Martin ; traducción Ivonne Triepillo. |
| 260 |
_aMéxico _bEditorial Trillas _cc1994. |
||
| 300 |
_a82 p. _bill. |
||
| 490 | 1 | _aManuales didácticos de administración | |
| 500 | _aTranslation of: Quality customer service. | ||
| 650 | 0 |
_aCustomer service _xProgrammed instruction. _2Local _983492 |
|
| 650 | 0 |
_aCustomer relations _xProgrammed instruction. _2Local _983490 |
|
| 830 | 0 | _aFifty-minute series. | |
| 999 |
_c158561 _d158561 |
||