| 000 | 00783nam a2200241Ia 4500 | ||
|---|---|---|---|
| 001 | 210797 | ||
| 003 | BIBL | ||
| 005 | 20160527194819.0 | ||
| 008 | 960506s1996 nyua b 001 0 eng d | ||
| 010 | _a 96017899 | ||
| 020 | _a0070480257 (acid-free paper) | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aHF5415.335 _b.O55 1997 |
| 082 | 0 | 0 |
_a658.8/12 _220 |
| 092 |
_a658.812 _bO48s |
||
| 100 | 1 |
_aOliver, Richard L. _2Local _9144861 |
|
| 245 | 1 | 0 |
_aSatisfaction _ba behavioral perspective on the consumer _cRichard L. Oliver. |
| 260 |
_aNew York _bMcGraw Hill _cc1996. |
||
| 300 |
_axvi, 432 p. _bill. _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aConsumer satisfaction _2Local _979985 |
|
| 650 | 0 |
_aConsumer satisfaction _xEvaluation. _2Local _979985 |
|
| 999 |
_c157596 _d157596 |
||