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| 001 | 200604 | ||
| 003 | BIBL | ||
| 005 | 20160527193234.0 | ||
| 008 | 940211s1993 ag a 000 0 spa d | ||
| 020 | _a9505372280 | ||
| 035 | _a(OCoLC)29786860 | ||
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_aPBR _cPBR |
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_aspa _heng |
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| 049 | _aPUXA | ||
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_aHF5415.5 _b.H6718 1993 |
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_a658.812 _bH798t3, E |
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| 100 | 1 |
_aHopson, Barrie, _2Local _9112281 |
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| 240 | 1 | 0 |
_a12 steps to success through service. _lSpanish |
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_a12 pasos para el éxito brindando servicio _cBarrie Hopson y Mike Scally. |
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_aBuenos Aires _bEdiciones Macchi _c1993 printing. |
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_a182 p. _bill. _c23 cm. |
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_aColección de management _2Local _975794 |
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| 500 | _aTranslation of: 12 steps to success through service. | ||
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_aCustomer service _xManagement. _2Local _983492 |
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_aPublic relations _2Local _9154934 |
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_aScally, Michael. _2Local _9165729 |
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