000 00870nam a2200265Ia 4500
001 198253
003 BIBL
005 20160527192923.0
008 910807s1992 nyua b 00010 eng
010 _a 91029481 //r92
020 _a0471551740
049 _aEVLG
050 0 0 _aTX911.3.C8
_bM38 1991
082 0 0 _a647.95/068/8
_220
092 _a647.95068
_bM391r
100 1 0 _aMarvin, Bill.
_2Local
_9132312
245 1 0 _aRestaurant basics
_bwhy guests don't come back--and what you can do about it
_cBill Marvin.
260 0 _aNew York
_bWiley
_cc1992.
300 _axiii, 225 p.
_bill.
500 _aAt head of title: A Restaurants & institutions book.
504 _aIncludes bibliographical references (p. 224-225).
650 0 _aRestaurants
_2Local
_9158777
650 0 _aCustomer relations
_2Local
_983490
730 0 1 _aRestaurants & institutions (Chicago, Ill.)
999 _c149890
_d149890