| 000 | 00939nam a2200253Ia 4500 | ||
|---|---|---|---|
| 001 | 197003 | ||
| 003 | BIBL | ||
| 005 | 20160527192727.0 | ||
| 008 | 900118s1990 caua b 00110 eng | ||
| 010 | _a 90004047 | ||
| 020 | _a1555422225 | ||
| 049 | _aEVLG | ||
| 050 | 0 | 0 |
_aHD9980.5 _b.B68 1990 |
| 082 | 0 | 0 |
_a658 _220 |
| 100 | 1 | 0 |
_aBowen, David Earl. _2Local _964537 |
| 245 | 1 | 0 |
_aService management effectiveness _bbalancing strategy, organization and human resources, operations, and marketing _cDavid E. Bowen, Richard B. Chase, Thomas G. Cummings, and associates. |
| 260 | 0 |
_aSan Francisco _bJossey-Bass _c1990. |
|
| 300 |
_axxviii, 414 p. _bill. |
||
| 490 | 4 |
_aThe Jossey Bass management series _2Local _9178684 |
|
| 504 | _aIncludes bibliographical references and indexes. | ||
| 650 | 0 |
_aService industries _xManagement. _2Local _9168847 |
|
| 700 | 1 | 0 |
_aChase, Richard B., _2Local _972094 |
| 700 | 1 | 0 |
_aCummings, Thomas G. _2Local _983181 |
| 999 |
_c149048 _d149048 |
||